Suyin Aerts
December 13, 2024

Making decisions that count

As entrepreneurs, we’re often told to trust our instincts and follow our vision, but how often do we truly base our decisions on the hard figures of our businesses? Too many entrepreneurs struggle to make the right calls because they’re not fully grounded in the data. Without a clear understanding of the numbers—revenue, costs, margins, and customer trends—it’s like driving without a map.

This was a thought I couldn’t shake after moderating a marketing congress last week. The event featured incredible keynotes that offered deep insights into the changing dynamics of business and innovation. One that stood out was by Michael Farmer, a US-based consultant, who delved into how the marketing world—particularly agencies and their clients—needs to transform. His message was clear: the industry is at a crossroads. Without clear metrics and a deeper understanding of value creation, relationships between agencies and clients risk becoming transactional and short-lived.

Another highlight of the event was Kris Hoet’s keynote on the real core of innovation. His perspective was refreshing: innovation isn’t just about technology or shiny new tools; it’s about an organization’s readiness to embrace change. No amount of tech can save a company that isn’t culturally or operationally prepared to innovate. This resonated deeply with me as an entrepreneur.

Whether we’re talking about marketing, innovation, or running a company, one thing remains consistent: clarity is key. Knowing the numbers, understanding your business’s position, and fostering an environment ready for change are the building blocks of smart decision-making. Without them, even the best ideas can fall flat.

As I reflect on the week, I feel grateful for the opportunity to engage with such inspiring speakers and learn from their insights. They reminded me that whether in marketing, innovation, or leadership, success comes from a balance of intuition, preparation, and the discipline to stay grounded in what the data tells us.

So, as we head into the weekend, let’s ask ourselves: Are we really listening to what our businesses are telling us? The answers might surprise us, but they’ll also guide us toward better decisions.

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