Suyin Aerts
September 19, 2025

Does saying sorry really make a difference?

Recently, I received a very angry email. The words hit me hard, even sharper than I expected. I carried them with me, replaying them in my mind, wondering if I had done something wrong, or if the reaction was simply unfair. Either way, it left a mark.

And then… almost two months later, a new message appeared in my inbox. This time, it was different. It was short. Simple. But powerful: “I’m sorry.”

I cannot tell you how comforting that was. Not because it erased what was said before, those words don’t just disappear, but because it acknowledged my feelings. It was an admission that something had been out of balance. And in that moment, it was enough.

We often underestimate the power of an apology. Maybe it feels too late. Maybe it feels too small. Maybe we think that time will heal things on its own. But the truth is, time alone doesn’t always heal. Sometimes what heals is hearing the words: I was wrong. I’m sorry.

Saying sorry doesn’t make us weak. On the contrary, it shows strength. It shows humility. It shows that we value the relationship more than our pride. And it opens the door for connection again.

As an entrepreneur, moderator, and human being, I’ve seen how often conflict grows not from the mistake itself, but from the silence that follows it. An apology doesn’t undo the past but it can transform the future.

So yes, saying sorry really does make a difference. And receiving one, even months later, reminded me of that. It was like a breath I didn’t know I was holding. A weight I could finally let go of.

The lesson? Don’t underestimate the healing power of those two little words.

So I leave you with this question: Is there someone in your life still waiting for your apology?

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